Can online casinos ban you?
If you see someone selling a betting system for roulette, poker, blackjack etc. They will quite often warn you not to win “too much” or the Casinos will “ban you”.
This is pretty obvious sales patter. It must be a good system if people win so much they get banned, right?
Well I’m not going to go into betting systems in this article. But, as a long-time customer, I have also wondered about the likelihood of being banned from an Online Casino.
In this article I’ll cover:
How likely are you to get banned from a Casino?
Well if you are worried that winning lots of money will get you banned then don’t.
Casinos have been around for a long time and they don’t ban genuine winners. The rule for brick and mortar casinos was always “keep them coming back and keep them playing”. Online Casinos are the same.
Eventually they will get their money back. And if they don’t then there is no better Public Relations than having people around who have “won big”
That’s why most online Casinos have a prominent list of big winners on their sites.
Why would anyone play at a Casino that had a reputation for not paying out or banning big winners?
So there you go Casinos won’t ban you for winning “too much”.
But does that mean they won’t ban anyone?
Well, no. If you violate the rules of the Casino they could ban you and refuse to pay out winnings.
In the old days of Vegas Casinos, when they were being run by less than ethical Fellas, there was an old trick where they would get a big winner to do something that would give them an excuse to throw them out.
The classic was, that a waitress would serve the big winner a drink and then claim he had grabbed her inappropriately. Out the door he would go.
Obviously these days they wouldn’t do something like that – and on an online Casino can’t do anything like that.
However they do have rules that players need to follow.
Abusing Welcome Bonuses could get you banned?
The main one players fall foul of is opening more than one account. With every Casino offering Welcome bonuses for new players a popular scam is to open numerous accounts and take advantage of the Welcome bonus several times.
Guess what? That’s against the rules of the Casino. In fact, some now only allow one account per household to avoid people creating accounts in family members names to abuse the Welcome bonuses.
You can bet your bottom dollar that if you opened two accounts years ago and you win £20,000 they will check. If you broke the rules you will most likely get no winnings and could be banned.
That probably sounds really unfair if you just forgot that you had opened an account years ago, but that’s the rules.
Our advice is – if you think you opened an account years ago but can’t remember the login details then contact the Casino before creating a new account.
If you think creating multiple accounts to get your hands on lots of Welcome Bonuses is “getting one over” on the Casino then imagine how you’ll feel if you win big and they don’t pay you and ban you.
Not having proof of ID and address could get you banned.
Another thing that people sometimes fall foul of, is not having identification and proof of address.
To combat things like money laundering, Casinos are required to make sure they ID people before making big payouts. The process is usually straight forward but it can delay your big payout. You only need to do it once, though.
After playing for years at one Online Casino and never having a withdrawal of over £1000, I hit it lucky and ended up wanting to withdraw a much bigger amount.
As soon as i processed the payout I was contacted and asked for ID. in the form of a scan or photo of a passport or driving licence. I also had to provide a copy of a bank statement with my address from the account I was withdrawing to.
It seemed a pain at the time and it took ten days to get my payout instead of two days, but I understood they were obliged to do it. Also, I’ll never have to do it again with that particular Casino.
You can understand why the Casinos don’t do that on the setup of your account. It would put a lot of people off joining.
But remember, If you can’t prove your ID or Address at some point down the line then you could get in trouble.
Chargebacks on your Casino account could get you banned
The final thing that could get you banned or winnings withheld, is if you have a large number of “chargebacks” on your Casino account.
For the uninitiated, chargebacks are where your debit or credit card has been stolen or used to pay for things without your permission.
Than your bank asks for the suppliers to return the money. It also covers unauthorised or mistaken transaction, like double payments.
Imagine if your card was stolen and you found that the people who stole it had (for some reason) decided to use it to put money into your Casino account and gamble it away. You could get on the phone to your card company and they would request the return of the money from the Casino.
Could happen legitimately and I’m sure it has. But if it happens more than once in a blue moon you can’t blame the Casino for smelling a rat.
Again, this is all in the Terms and Conditions.
You may feel that, again, this is unfair on people who might experience legitimate cases where their cards are frequently stolen. But the facts are that it is the people using this to scam Casinos that have ruined it for innocent victims. Not the Casinos themselves.
If you are unlucky enough to always be getting your cards stolen, or you are constantly making deposits “by mistake”, then you are too much of a risk for them.
Casinos that serve UK customers are all licensed by the UK Gambling Commission (see our list of Casinos). They don’t ban people for winning legitimately. But they do have Terms and Conditions that, if broken, could lead them to not paying out and possibly banning people.
This is very rare though and usually only effects people who are, in some way, trying to rip them off. And you can’t really blame them for that.
So keep going for that big win. The chances are if you get, it the Casino will want to advertise the fact rather than ban you.